Customer Service

(Less than 1 year experience/Fresh Grad)
American Express
Jl. Melawai Raya, RT.4/RW.5, Melawai, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160, Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Providing exceptional customer support and demonstrating strong relationship servicing principles in order to build rapport with our American Express FX International Payment customers Supporting our FX Relationship Managers with call volumes and trade flows coming through our toll free number Utilizing your knowledge of our products & services in order to drive both revenue and retention outcomes across our active customer base Educating both new and existing clients on the features and benefits of our online payments platform Researching and resolving complex cases through consultation with both internal stakeholders and clients Looking to identify process improvements with the objective to improve overall client satisfaction/experience
REQUIREMENT

Degree/diploma qualified in a financial/business discipline preferred but not essential Excellent customer service & communication skills with the ability to quickly form strong and lasting relationships Strong interest in the economy and financial markets Strong PC skills, including Excel Proficient conversing in both English & Mandarin (dialect also desirable though not essential) in order to liaise with business clients

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.americanexpress.com/

20-50

Formal

Indonesian

Keuangan/Bank

0215216000

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Melawai Raya, RT.4/RW.5, Melawai, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160, Indonesia