DESKRIPSI PEKERJAAN
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales functions (logistic, demo loans, and customer order management), to ensure complete customer satisfaction as well as to meet service/sales targets and quality operation metrics.
2. Develops, maintains and positions customer relationships; has the authority to substantially affect the relationship between the company and a customer from a financial or product standpoint.
3. Coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner, in compliance with company policy and government regulations.
4. Completes in-depth research and analysis of information to resolve complex customer issues and needs while utilizing multiple systems and various resources.
5. Co-Work with China Customer Care Center to proactively resolve customer order issues for Production, Scheduling, Shipping and Invoicing.
6. Responds willingly to the demands of the moment and adapts easily to the rapidly changing business.
7. Handle customer incoming calls about service/sales orders
8. Comply with company’s policy and rules on business ethics
REQUIREMENT
2. Business knowledge on Import and Export business and international trade business
3. Minimum 2~3 year experience on service/sales order management, Inventory management or relevant Business Assistant, Import and Export or Inventory Management
4. Good computer skills, Oracle experience preferred Good computer skills, Oracle experience is preferred
5. Detail/customer oriented and good time management customer priority, good time management
6. Excellent telephone communication skills
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification SMA/SMK
- Min Experience Staff
