Cari Pekerjaan

Hasil Pencarian

  • Customer Success ABSS ( Asian Business Software Solutions Sdn Bhd ) Kuala Lumpur (Kuala Lumpur)

    Customer Success Management - Be the trusted advisor and advocate to your customers On boarding - Engage customers proactively with regular strategy communication via e-mails, live chat or calls to drive value and usage across ABSS’ products Training - Ascertain customer goals and collaborate on customized inbound strategic plans while driving customer accountability Cross-sell, Up-sell & Renewals - Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk Customer Support - Resolve customer inquiries by aligning customers with the right resources Advocacy - Partner with internal teams to maintain and grow customer investment

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service MCC Transport Semarang (Jawa Tengah)

    This permanent position is responsible to provide prompt and courteous service and handle all related inquiries for all customers, including all of their cargo, no matter if it is special cargo, reefers or dry while complying with the company directives, local, state, national and international and transportation laws. Working location: 1 role in Medan and another role in Semarang. • Responsible for the export / import shipment cycle for MCC Transport Indonesia. • Member of the MCC Indonesia Customer Service Team. • Reports directly to Customer Service Team Leader. • Ensure availability and response to email and phone inquiries from all customers in a courteous and professional manner. • Monitor other customer entry points for customer inquiries and respond within agreed upon deadlines with all relevant information. • Ensure accurate processing and confirmation of all customer bookings; facilitate changes as required keeping all relevant customers informed. • Reconcile systems to ensure accuracy and ensure customer expectations met; record reasons for changes/amendments. • Update systems as required. • Promote / Facilitate use of E- Commerce / Web tools. • Performs other position related duties as specified by management. • Have a thorough knowledge of the needed MCC Transport service scopes, acceptance policies, business rules and any other related matters, keeping own self updated of latest developments. • Work closely and actively with different functions i.e. Sales, Operations, Finance and any other functions for the easiest and the most professional experience possible to our customers. • Provide input and feedback to Customer Service Team Leader / Manager on issues/concerns that need escalation, on performance improvement initiatives, on any tasks that have been assigned or on any other matters affecting team, process and or performance. • Execute tasks/projects that may be assigned from time to time. • Live the company’s values.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service Melaleuca Southeast Asia (Malaysia) Sdn Bhd Kuala Lumpur (Kuala Lumpur)

    Attend to all Inbound and perform Outbound Calls when required on overall customer service related matters as well as customer queries within set KPI; including handling product enquiries and complaints Ensure complete follow through on all customer queries and investigation Escalate issues to relevant departments or person in charge to resolve the matter in a timely manner Participate in customer satisfaction improvement initiatives and call quality by monitoring and leading by example Assist the Customer Service Team Lead with Call Center administrative tasks as required Provide “World Class Service” to customers by executing excellent Customer Service handling skills Support the call center by proactively suggesting business improvement ideas Participate in all training, meetings and activities conducted by department and company Perform any other duties as assigned by the Management.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Frontliner PT. Bank KEB Hana Indonesia Tangerang (Banten)

    Frontliner - Karawaci Branch

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Frontliner PT. Bank KEB Hana Indonesia Jakarta Pusat (Jakarta)

    Frontliner - Karawaci Branch

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Frontliner PT. Bank KEB Hana Indonesia Tangerang (Banten)

    Frontliner - Karawaci Branch

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Frontliner PT. Bank KEB Hana Indonesia Pontianak (Kalimantan Barat)

    Frontliner - Karawaci Branch

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Frontliner PT. Bank KEB Hana Indonesia Jakarta Pusat (Jakarta)

    Frontliner - Karawaci Branch

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service PT. Bareksa Portal Investasi Depok (Jawa Barat)

    Candidate must possess at least Diploma in Business Studies/Administration/Management, Economics or equivalent. No work experience required. Required Skill(s): administrasi, Ms.Office Understand English languange is an advantag

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Call Center PT. Mitra Insan Sejahtera Jakarta (Jakarta)

    Menanggapi keluhan customer Melakukan aktivitas sales dan promosi Memastikan semua pesanan barang delivery customer dapat terlayani dengan baik dan cepat diantar

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

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    sekitar 5 bulan lalu