Customer Service One Vogue Pte. Ltd. Singapore (Singapore)

Work closely and follow up with customers on export shipment instructions and booking updates Liaise and coordinate closely with airlines on bookings Plan and prepare job sheets for Operations Monitor shipments status / uplift Submit Cargo Manifest Declaration (CMD) for export shipments

sekitar 4 tahun lalu

Customer Service One Vogue Pte. Ltd. Singapore (Singapore)

Prepare job sheets for Operations to follow up. Check shipments status / uplift. Liaise with customers on export shipment instructions and booking updates. Coordinate with airlines on bookings. Submit Cargo Manifest Declaration (CMD) for export shipments.

sekitar 4 tahun lalu

Customer Service CUHK Medical Centre Hong Kong (Hong Kong)

Key Responsibilities Handle appointment bookings and general enquiries; Receive calls, transfer calls to appropriate departments and respond to contingency calls; Assist in overseeing the daily operation of call centre; Assist in preparing and maintaining various operation procedures / guidelines / working manuals / reports in relation to call centre services; Update and maintain Frequently Asked Questions; Offer training to subordinates; Perform other duties as assigned by supervisors; and Shift duty is required

sekitar 4 tahun lalu

Customer Service DHL Kuala Lumpur (Kuala Lumpur)

Live, breath and demonstrate the four focus attributes i.e. Can Do, Passion, Right first time and Speed through: Achieving “best day every day” by managing self-adherence Efficient at work – through managing self Auxiliary code and ACW code Living and breathing the Insanely Customer service centric culture through: Provide excellent customer service experience through providing accurate information e.g. accurate transit time and demonstrating the “Can Do” ATTITUDE by going the extra mile for the customers Provide Value added services such as TDX and insurance in meeting customer ‘s need Operations: Work closely with other departments such as Ground Operations, Gateway, Sales, HR to resolve any service Failures to DHL customers in living the ICCC mantra. Timeline given are met particularly submission to HR i.e. quarterly review, mid-year and year-end appraisal Living and breathing the “First Choice Way” by: Identifying wastage and rooms for improvement and introduce or recommend process improvement initiative Adhere to the Centre Of Excellence standards Adhere to the standard Quality monitoring tool Support, and adhere to change management in making the business more successful and competitive in the market

sekitar 4 tahun lalu

Customer Service Easy Job Centre Hong Kong (Hong Kong)

*Previous relevant experience preferred*Excellent communication and customer service skills*Be a smart and presentableDuties*Meet and greet customers well*Answer well to the customer enquires*Provide solutions to the complaints if any

sekitar 4 tahun lalu

Customer Service TLC Medical Practice Pte. Ltd. Singapore (Singapore)

Engage, consult and advice patients on treatments and skincare products. Deliver excellent customer service through professional consultation and evaluation of customers’ needs. Establish and maintain relationship with patients. Schedule of patient's appointments and following up with patient's enquiries and to attend to walk-ins. Plan and execute sales strategy to achieve sales target and growth. Handling of cashing duties and account for transactions. Well-groomed with pleasant disposition and personality. Able to multi-task and work under pressure. Able to liaise with English & Mandarin speaking patients. Full-time position.

sekitar 4 tahun lalu

Customer Service One Vogue Pte. Ltd. Singapore (Singapore)

Work closely and follow up with customers on export shipment instructions and booking updates Liaise and coordinate closely with airlines on bookings Plan and prepare job sheets for Operations Monitor shipments status / uplift Submit Cargo Manifest Declaration (CMD) for export shipments

sekitar 4 tahun lalu

Customer Experience Edotco Group Kuala Lumpur (Kuala Lumpur)

Manage multiple teams comprising of several key units to ensure effective and efficient running of the operations in supporting customer care services (e.g. call center, flagship stores, database management, customer communications, post-care support and retention of edotco customer initiatives Discuss, plan, make recommendations, review and guide team in designing and executing customer care and retention programs to enhance customer experiences to edotco products and services Plan, lead and manage the establishment of edotco team in accordance to the agreed SOP and targeted KPIs as part of serving, retaining and acquiring customers Direct the consolidation and maintenance, including segmenting edotco customer databases (as well as prospects) for internal stakeholders to effectively utilize in driving promotional programs, increasing conversion rates and growing the customer base

sekitar 4 tahun lalu

Customer Service Wanbo Human Resources Management Hong Kong (Hong Kong)

Handle general enquiries Establish good relationship with clients Assists with ad hoc duties as assigned

sekitar 4 tahun lalu

Counter Service Chong Hing Bank Hong Kong (Hong Kong)

Handle counter financial transactions and balance daily transactions Deal with customers’ enquiries and build new business through cross-selling various banking products/referring customers to appropriate staff Support back-end branch operations

sekitar 4 tahun lalu