DESKRIPSI PEKERJAAN
Responsible for order entry execution cycle per customer’s firmed order including to manufacturing process, masterlist to customers to sales invoice, sorting technical clarifications on order by liasing with cross-stakeholders by ensuring that the clean order proceeds into manufacturing to be completed, accurate for on-time delivery; and issue of overdue & top priority orders for timely and clean execution
Ensures that all order specific constraints & achievements are closed for timely & accurate invoicing of assigned customers by adherence to local and international company trade compliance procedures in connection with all transactions and business practices.
Monitor / track all customers order backlog for potential problems where the order fulfilment flow could stall/delay and work with the proper personnel to resolve those problems. In addition, maintaining/updating order document history and handle status of orders and delivery.
Communicate with customers to address inquiries and provide order-related information
Monitoring the contract status per customer’s orders by ensuring commercial terms & conditions (such as payment terms, Incoterms) are with company standards.
Analyze business needs and work with stakeholders to drive system and process change
Be able to take on team related projects, as well as participate in cross-functional projects
Reporting Update/Provision on OTIF, Invoice forecast Update/Provision, Booking Update/Provision, Sales Demand
Perform routine updates in various systems – CTMS, OneDrive, Excel sheets etc. timely & accurately
Chairing meetings as assigned & Project Coordinator for assigned orders
Backup for team mates in CSC SOM team
Fulfil any other reasonable duties as required by direct report
REQUIREMENT
Bachelor’s Degree or equivalent combination of education & experience
Proficient in MS Office and ERP
Minimum understanding and user of any ERP system
Written and verbal communication skills
Experience working within an Administrative team.
Scheduling & Planning
Minimum 3~5 years in Supply Chain – Order fulfilment, Customer Support and/or management of projects
Capable to make decision and ability to trigger support whenever necessary
Desirable
Very good understanding of office management processes
Knowledge of Order Processing
Result-Orientated
Multitasking abilities
Good time-management skills
Accuracy and attention to detail
Organized, structured & efficient.
Personal And Interpersonal Skills
Team player
Great interpersonal and communication skills
Energized by routines and structured tasks set by management.
Quick to adapt in a dynamic fast-paced environment
Imbued with a strong sense of customer focus (internal and external)
Committed to self-improvement and development through the role.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
