DESKRIPSI PEKERJAAN
Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
Has responsibility for the internal renewal account management of current customers in the APAC region.
Supports the country specific account managers in customer facing renewal account management activity across APAC
Has the primary customer facing responsibility for the renewal of accounts in Taiwan
Identifies and executes cross-sell and up-sell opportunities
Collects customer feedback and concerns and engages with the correct internal teams to address issues. Ensures issue resolution completes.
Reports to regional and international sales and finance leadership on key account renewal KPIs and progress across the APAC region
Communicates with customers with regards to any account problems and discusses customer concerns and suggestions
Reports suggestions to and develop solutions with sales, order processing, and customer success and support team
Compiles data on marketing trends, competitive products and pricing and reports to management
Travel to and attend conferences, events and customer meetings as required across APAC and occasionally internationally
REQUIREMENT
Bachelor’s Degree or equivalent relevant experience
5+ years’ experience in Field Sale or Account Management or other equivalent experience
Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
Excellent communication (both written & oral) and presentation skills in both English and Mandarin
Ability to plan own territory/account approach and manage own resources
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Manager / Assistan Manager
