Customer Service Executive

(Staff)
Dr Clear Aligners Malaysia
142, Jln Damai Raya 2, Alam Damai, 56000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Make calls to customers to explain treatment guidance. Update and keep track of customers’ status. Resolve customers’ complaints and enquiries by establishing strong rapport with customers through effective communications and problem resolution. Keep records of customer interactions, process customer accounts and file documents Liaison with customers on transport arrangement for goods delivery and generate delivery orders. Perform other ad-hoc projects or duties as and when required.
REQUIREMENT

Minimum 1 to 2 years of related working experience Able to work in a multi-cultural environment and with people of all levels Meticulous and possess positive attitude Good sense of urgency Good verbal and written communication skills in Bahasa Melayu, Mandarin and English. Prefer Mandarin speaking candidates as Customer Service Executive will have to deal with Mandarin-speaking clients. Flexible and adaptable Proficient in computer skills - MS Word, Power Point, Excel Able to work 6 days week on rotation basis.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.drclearaligners.my/

100-250

Formal

Malay

Perawatan Kesehatan

60173311392

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 142, Jln Damai Raya 2, Alam Damai, 56000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia