No. 66 Mezz., Jalan SS21/39, Damansara Utama, 47400, Petaling Jaya, Selangor, Malaysia
Petaling Jaya - Selangor - Malaysia
Petaling Jaya - Selangor - Malaysia
DESKRIPSI PEKERJAAN
What you’ll be doing:
- Handle daily customers’ incoming and outgoing calls, emailing.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers’ request.
- Conduct user data cleaning exercise and prepare any reports/ statistics as needed
- Regular feedback to the management customer’s comments, feedbacks on our products and services.
- Responsible for deploying and applying all company policies, procedures and standards.
- Perform and achieve the KPI as assigned.
- Contribute to team effort by accomplishing related results as needed
What you’ll need to bring to the party:
- Excellent interpersonal skills, written and oral communication skills.
- Strong phone contact handling skills and active listening.
- Good analytical and problem-solving skills.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and as part of a team.
REQUIREMENT
Diploma/Advanced Diploma (Preferred) Microsoft Office: 1 year (Preferred) English (Preferred) Mandarin (Preferred)
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Address
Kuala Lumpur
GAMBARAN PERUSAHAAN
Manajemen Sumber Daya Manusia
0377310086
monday - friday
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