Customer Service Specialist

(Staff)
Danfoss
22nd Floor, Block C, Hi-Tech Building, 900 Yi Shan Road 200233 Shanghai, Shanghai China
Shanghai - Shanghai -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Serve as the primary point of contact for the assigned customer network Verify incoming orders, pricing and terms of delivery as well as availability of products Partner and coordinate with the Danfoss international manufacturing sites to ensure timely delivery of products Confirm orders with customers, answer incoming queries and respond to customer needs Provide internal stakeholders with the highest level of support in all aspects of order processing and product delivery Support the External Sales Team Build and maintain a strong internal network to provide best customer support
REQUIREMENT

Background or education in business administration, or equivalent. Broad knowledge of MS office inclusive of Outlook and Excel Preferably good SAP/R3 skills including EDI as well as Salesforce Excellent written and verbal communication skills in English, French (preferred), and Arabic (an advantage) Extensive knowledge in Logistics documentation requirements in the MENA region Experience in preparing and managing Letters of Credit, documents through bank, and cash against document requirements with customers A conscientious and diligent approach with a strong sense of customer empathy A strong team ethic combined with initiative and self-awareness A service oriented attitude and excellent communication skills both written and oral Adaptable, organized and able to thrive under pressure when required A positive approach to diversity and cross-cultural communications Experience in a similar customer service role in industry, distribution, logistics or equivalent sector is desirable

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Dubai

GAMBARAN PERUSAHAAN

-

English

Manufaktur

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan 22nd Floor, Block C, Hi-Tech Building, 900 Yi Shan Road 200233 Shanghai, Shanghai China