Call Center

(Staff)
No 6, Ras Al Khor Industrial Area 1.Warehouse: No 2, Establishment Warehouses, Ras Al Khor, Al Fajer.
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

Manage large amounts of incoming phone calls. Build sustainable relationships and trust with customer accounts through open and interactive communication. Generate sales leads Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Take the extra mile to engage customers. Follow communication procedures, guidelines and policies.
REQUIREMENT

Bachelor degree holder. Proven experience as a Call center Agent. Excellent communication and presentation skills Track record of over-achieving quota. Customer orientation and ability to adapt/respond to different types of characters. Strong phone contact handling skills and active listening.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Dubai

GAMBARAN PERUSAHAAN

-

https://alghazigroup.ae/

250-500

Formal

English

Konstruksi

043393304

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan No 6, Ras Al Khor Industrial Area 1.Warehouse: No 2, Establishment Warehouses, Ras Al Khor, Al Fajer.