DESKRIPSI PEKERJAAN
Process customer orders, plan, schedule deliveries and prepare shipping documentation.
Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
Provide effective communication and co-ordination between Sales and Customers.
Plan & prepare purchase requisition to Purchasing/Procurement.
Ensure all risk buy are authorized by management.
Ensure on time deliveries to customers.
Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers.
Liase with Store for outgoing deliveries to customers.
Play an active role in customer retention program.
Prepare and issue work orders to Store for assembly and packaging work.
Assist Sales to update and manage customers project.
Follow up with Procurement/Purchasing for First Article samples.
Liase with QA dept for First Article report/
Play a pro-active approach in handling customers needs.
REQUIREMENT
Minimum Diploma
Minimum 3-4 years customer service experience
Must be proficient in Microsoft office program (Excel/Word) Knowledge of ERP software and applications
Must be dynamic and hardworking person
Able to work under pressure
Excellent interpersonal skills as well as demonstrated ability to work independently and as a team
Good communication skills in English (written & spoken)
experience working in same or similar industry
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
