IT Help Desk

(Staff)
JD.ID (PT Ritel Bersama Nasional)
RDTX Tower Lantai 8, Jl. Prof. DR. Satrio Kav E4 No. 6, Mega Kuningan, RT.5/RW.2, Kuningan Tim., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Science/Information Technology or equivalent. Required language(s): Bahasa Indonesia, English At least 3 Year(s) of working experience in the related field is required for this position. Installing and configuring computer hardware, software, systems, networks, printers and scanners Setting up accounts for staff, ensuring that they know how to log in Solving password problems Talking to clients and computer users to determine the nature of any problems they encounter Responding to breakdowns Investigating, diagnosing and solving computer software and hardware faults Repairing equipment and replacing parts Obtaining replacement or specialist components, fixtures or fittings Checking computer equipment for electrical safety Maintaining records of software licence
REQUIREMENT

Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Customer-oriented and cool-tempered Troubleshooting skills Ability to create and follow technical documentation Good knowledge and hands-on experience on Windows and Unix (included Mac OS) platform. Network experience: Structured Cabling, TCP/IP, DHCP Technical degree or certifications a plus Placement in Semarang

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Semarang

GAMBARAN PERUSAHAAN

-

https://www.jd.id/

250-500

Casual(T-shirt)

English

Ritel

02180681005

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan RDTX Tower Lantai 8, Jl. Prof. DR. Satrio Kav E4 No. 6, Mega Kuningan, RT.5/RW.2, Kuningan Tim., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950