IT Support

(Staff)
Cyber ​​2 Tower Lantai 33 Jl. HR Rasuna Said X5 No. 13 Jakarta Selatan, 12950
Jakarta Selatan - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Understand and responses or escalation to the needs of customers Serve the needs of customers in basic and further technical engineering, like a troubleshooting network/customers email, handle the administration Basic Questions, request for information or a communication service via e-mail, phone or chat Provide solutions and suggestions are useful for customers Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems, completing solution
REQUIREMENT

Candidate must possess at least Diploma in any field. Can speak English fluently At least 1 Year(s) of working experience in the related field is required for this position. Age: Max. 30. Ready to work shifting hour Certified MTCNA & MTCTCE (more prefer) Able troubleshooting for basic network problems is a must Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.

DETAIL LOWONGAN
  • Umur Max 30th
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://cbn.id/

250-500

Formal

Indonesian

Internet

622129964900

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Cyber ​​2 Tower Lantai 33 Jl. HR Rasuna Said X5 No. 13 Jakarta Selatan, 12950