CS

(Staff)
THE SUPREME HR ADVISORY PTE. LTD
Singapore
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

The Customer Service Officer/Service Quality Analyst is responsible for assembling data, analysing processes and systems, identifying gaps and improvement areas and proposing quality improvements. He/She is also responsible for handling complex service recovery and assisting in developing plans to improve logistics service quality.
REQUIREMENT

~ Collaborate with stakeholders to grow relationships that assists in revenue generation within assigned verticals. ~ Conduct targeted conversations with customers to identify customer needs. ~ Follow situational factors that promote and inhibit change. ~ Implement appropriate solutions to address customer queries based on sales/ customer management knowledge. ~ Monitor lapses in delivery of logistics services to customers. ~ Perform documentation of business requirements. ~ Perform identification of business requirements. ~ Understand business process improvements through workflow analysis methods to support system development throughout project life cycle. ~ Understand customer information and needs to improve customer relationships. ~ Understand customer logistics service needs by building communicative and open relationships. ~ Understand risks associated with different approaches of process changes.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Singapore

GAMBARAN PERUSAHAAN

-

Manajemen Sumber Daya Manusia

0

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FOTO PERUSAHAAN

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