Admin

(Less than 1 year experience/Fresh Grad)
3805 Transportation Dr. Fort Wayne, IN 46808
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

The admin must have good communication skills over the phone. The candidate should be able to understand the customer needs and requirements and respond accordingly. The admin must have excellent management skills. Follow up the pickup and drop of ladies at various places in Dubai. Arrange or organize the schedule considering the road status and other bookings Maintaining a good relationship with the customer Follow up with the staff that all the customer cleaning requirements have been met Handling the LPO(Gate Pass) Follow up the pending payments as provided by the accounting Doing a quality check with the customer Build a relationship between the company and customer over the phone Ability to communicate with the staff and the customer through WhatsApp, email, and phone Experience in cleaning company is a plus Visa will be provided with insurance Ability to prepare a report about the 1.pickup and drop 2.repeat customers 3.customer conversion 4.ability to convert the new customer to regular customer(paying customer) Follow up the complaints and retain the customer Doing a call campaign for a certain category of customer and asking them if they need the service again Ability to handle(or learn) the CRM(ERP 9) where the admin can make a schedule and assign the customer booking
REQUIREMENT

Good communication, customer service, and relationship-building skills Teamworking skills Organisation and time management skills Attention to detail Negotiation skills Assertiveness Flexibility Tact, discretion, and diplomacy The ability to be proactive and use your initiative: to see what needs doing and to do it The ability to use standard software packages (eg Microsoft Office)and to learn bespoke packages if required

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Address

Dubai

GAMBARAN PERUSAHAAN

-

Manajemen Sumber Daya Manusia

2604847283

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FOTO PERUSAHAAN

Lokasi Perusahaan 3805 Transportation Dr. Fort Wayne, IN 46808